Jessica Gomez
About Jessica Gomez
Jessica Gomez is a Service Delivery Manager with extensive experience in the telecommunications industry, currently working at RingCentral and Hewlett Packard Enterprise. She has held various managerial roles at Avaya and has a background in Journalism and Political Science from the University of Northern Colorado.
Current Role at RingCentral
Jessica Gomez serves as a Service Delivery Manager at RingCentral. She has held this position since 2023, contributing to the company's remote operations. In this role, she is responsible for overseeing service delivery processes and ensuring customer satisfaction.
Experience at Hewlett Packard Enterprise
Jessica Gomez has been a Service Delivery Manager at Hewlett Packard Enterprise since 2015. Over her nine years in this role, she has focused on managing service delivery and enhancing operational efficiency within the organization.
Previous Experience at Avaya
Jessica Gomez worked at Avaya in various capacities. She served as Operations Manager for 11 months in 2008 and as Senior Services Manager for four years from 2004 to 2008. Her roles involved managing service operations and improving service delivery standards.
Educational Background
Jessica Gomez studied at the University of Northern Colorado, where she focused on Journalism and Political Science. Additionally, she attended Colorado State University Global, earning a Bachelor of Science in Organizational Leadership from 2013 to 2016.