Joe Crane
About Joe Crane
Joe Crane serves as the Partner Success Manager for EMEA at RingCentral, where he focuses on supporting channel partners in maximizing UCaaS opportunities. He has extensive experience in business development, having previously held roles at Robosol Software, International Workplace, Arrow ECS, and UKOS PLC.
Current Role at RingCentral
Joe Crane serves as the Partner Success Manager for the EMEA region at RingCentral. In this role, he focuses on supporting channel partners to maximize their Unified Communications as a Service (UCaaS) opportunities through RingCentral's partner program. He has been in this position since 2019, contributing to the overall success of the company's partner network.
Previous Experience in Business Development
Before joining RingCentral, Joe Crane held several positions in business development. He worked as a Senior Business Development Manager at Robosol Software UK Limited from 2018 to 2019. Prior to that, he was a Business Development Manager at International Workplace for four months in 2017. His experience in these roles has equipped him with skills in managing client relationships and driving business growth.
Career Background in Account Management
Joe Crane has extensive experience in account management. He worked as a Key Account Manager at Arrow ECS United Kingdom from 2009 to 2016, where he managed key client accounts. Additionally, he served as a Business Development Manager and National Account Manager at UKOS PLC from 2016 to 2017. This background has provided him with a solid foundation in client engagement and strategic account management.
Partner Support and Management
In his current role at RingCentral, Joe Crane ensures a consistent partner experience by fully supporting partners in driving success. He manages and supports Master Agents and National Partners, helping them implement RingCentral's processes, policies, and operational programs. His focus is on fostering strong relationships with partners to enhance their effectiveness in the market.