John Benedict Cruz
About John Benedict Cruz
John Benedict Cruz serves as the Director of Sales Operations at RingCentral, a position he has held since 2022 after progressing through various roles within the company. He has a background in business process analysis and holds a Bachelor of Business Administration from De La Salle-College of Saint Benilde.
Work at RingCentral
John Benedict Cruz currently serves as the Director of Sales Operations at RingCentral, a position he has held since 2022. Prior to this role, he worked as the Associate Director of Sales Operations from 2021, contributing to the company's operations for a total of three years. His experience at RingCentral also includes serving as a Sales Operations Manager from 2018 to 2021 and as a Business Analyst from 2014 to 2018. His tenure at RingCentral spans nearly a decade, showcasing his commitment to the organization and its operational success.
Previous Experience
Before joining RingCentral, John Benedict Cruz held various roles that contributed to his expertise in sales operations and business processes. He worked as a Business Process Expert at A.P. Moller - Maersk for one year in 2011-2012. He also gained experience at IBM Services as a Recruitment Metrics Analyst from 2012 to 2013. These roles provided him with a solid foundation in business analysis and operational efficiency.
Education and Expertise
John Benedict Cruz studied at De La Salle-College of Saint Benilde, where he earned a Bachelor of Business Administration (BBA) with a focus on Computer/Information Technology Administration and Management from 2008 to 2011. He also studied Marketing/Marketing Management at the same institution from 2006 to 2008. This educational background equips him with a diverse skill set relevant to his roles in sales operations and business analysis.