John Marvin Cometa
About John Marvin Cometa
John Marvin Cometa serves as the Operations Unit Manager at RingCentral, a position he has held since 2018. He has extensive experience in various roles within the company and previously worked at Convergys as a Technical Customer Care Specialist.
Current Role at RingCentral
John Marvin Cometa serves as the Operations Unit Manager at RingCentral, a position he has held since 2018. In this role, he oversees various operational functions, ensuring efficiency and effectiveness within the unit. His tenure at RingCentral has been marked by a focus on improving operational processes and enhancing team performance.
Previous Positions at RingCentral
Cometa has held multiple roles at RingCentral, contributing to his extensive experience in operations. He worked as an Operations Supervisor from 2013 to 2016, a Senior Number Porting Specialist from 2012 to 2013, and a Number Porting Adviser from 2010 to 2012. Additionally, he served as a Process Improvement Specialist for 10 months in 2013 and as an Associate Manager for one year in 2017 to 2018.
Experience at Convergys
Before joining RingCentral, Cometa worked at Convergys as a Technical Customer Care Specialist from 2006 to 2009. This role provided him with foundational experience in customer service and technical support, which has been beneficial in his subsequent positions in operations.
Education and Academic Background
Cometa studied at the University of Santo Tomas, where he earned a Bachelor of Science degree in Mathematics and Education. His studies spanned from 2002 to 2006, equipping him with analytical skills and educational knowledge that support his professional endeavors in operations management.