John Pritchard
About John Pritchard
John Pritchard is a Senior Manager of Custom Engineering at RingCentral, where he leads a diverse team of engineers to deliver solutions for global enterprise customers. He has over two decades of experience in telecommunications and engineering, having held various leadership roles at companies such as NuVox, FDN Communications, and Windstream Communications.
Work at RingCentral
John Pritchard currently serves as Senior Manager of Custom Engineering at RingCentral, a position he has held since 2022. He previously worked at RingCentral in various roles, including Senior Solutions Architect from 2017 to 2020, Custom Engineering Team Lead for 9 months in 2020, and Manager of Custom Engineering from 2020 to 2022. His responsibilities include leading a geographically diverse team of engineers to provide innovative solutions for global enterprise customers transitioning to the RingCentral cloud.
Education and Expertise
John Pritchard earned a Bachelor of Science in Electrical Engineering from the University of Louisiana at Lafayette, where he studied from 1985 to 1992. He has furthered his education with certifications in Organizational Behavior & Leadership Studies from Liberty University in 2010, and he has completed various technical training programs, including AudioCodes Certified Associate and ITIL v3 Foundations. His educational background supports his extensive experience in telecommunications and engineering.
Background
John Pritchard has a diverse professional background in telecommunications and engineering. He began his career as an Engineer at Utilities Telecom Council from 1992 to 1993 and has held various positions at notable companies, including CenturyLink, Windstream Communications, and NuVox. His roles have included Director of Technology Development, Chief Architect, and Director of IP Operations, contributing to his comprehensive understanding of technology development and operations in the telecommunications sector.
Achievements
Throughout his career, John Pritchard has played a significant role in pre/post-sales and project implementation for global enterprises transitioning to the cloud. He leads a team that delivers technically creative solutions for clients worldwide. His expertise in managing diverse teams and his extensive experience in the telecommunications industry have positioned him as a key contributor to enterprise cloud transitions at RingCentral.