Johnnard Santos
About Johnnard Santos
Johnnard Santos is an experienced Account Manager at RingCentral, where he has worked since 2014, focusing on the UK market since 2017. He holds bachelor's degrees in Accounting and Business/Management from the University of Perpetual Help and Far Eastern University.
Work at RingCentral
Johnnard Santos has been an Account Manager at RingCentral since 2014, accumulating a decade of experience in this role. Initially, he managed accounts for the USA market until 2017, after which he transitioned to managing accounts for the UK market. His tenure at RingCentral has been marked by his focus on customer relationship management and contract negotiation, which are essential for maximizing profitability for customer accounts.
Education and Expertise
Johnnard Santos holds a Bachelor's degree in Accounting and Business/Management. He studied at the University of Perpetual Help - Laguna from 2003 to 2005 and at Far Eastern University from 2001 to 2003. His educational background provides a solid foundation for his career in account management and sales. He possesses strong skills in Salesforce.com, which aids in managing customer relationships and sales processes effectively.
Background
Before joining RingCentral, Johnnard Santos gained experience in various roles within the customer service and sales sectors. He worked at IBEX as a Sales Representative for U-Verse from 2013 to 2014 and held multiple positions at TeleTech Philippines, including T-Mobile General Care and Assistant Team Lead. His experience also includes working as a Consumer Banking Specialist at ICT Australia Pty Ltd, where he focused on Chase Banking and Washington Mutual.
Achievements
Throughout his career, Johnnard Santos has demonstrated expertise in building and maintaining strong customer relationships in the computer software industry. His extensive experience in negotiating contracts and agreements has contributed to maximizing profits for customer accounts. His ability to foster long-lasting relationships has been a significant asset in his roles across different companies.