Jonathan “Nathan” Escuadro
About Jonathan “Nathan” Escuadro
Jonathan 'Nathan' Escuadro is an experienced Account Manager at RingCentral, where he has worked since 2018. He has a strong background in customer relationship management and has held various roles in the information technology and services industry since 2007.
Work at RingCentral
Jonathan Escuadro has been employed at RingCentral as an Account Manager since 2018. He has accumulated six years of experience in this role, contributing to the company's operations in Shaw, Mandaluyong, Philippines. His responsibilities include managing client accounts and ensuring customer satisfaction through effective communication and support.
Previous Employment Experience
Before joining RingCentral, Escuadro worked at Stream Global Services from 2008 to 2012. He held various positions including Support Professional, Senior Support, Quality Representative, and Retention Specialist during his four-year tenure in Edsa, Quezon City. Additionally, he worked at NCO as an Inbound Sales Representative for one year from 2007 to 2008 in Quezon Avenue, Quezon City. Since 2012, he has also been a Global Representative at VXI Global Solutions, Inc., where he has gained twelve years of experience.
Education and Expertise
Escuadro holds a Bachelor of Science in Nursing from Saint Paul College Foundation Inc., where he studied from 2002 to 2007. He also pursued Civil Engineering at the University of San Carlos for one year in 2001 to 2002, and studied Medical Technology at Cebu Doctor's College for one year from 2000 to 2001. His expertise includes Customer Relationship Management (CRM), Workforce Management, and Contact Centers, reflecting a strong background in the information technology and services industry.
Background
Jonathan Escuadro has a diverse educational and professional background. He began his studies in Medical Technology before transitioning to Civil Engineering and ultimately completing his degree in Nursing. His career spans various roles in customer service and support, showcasing his adaptability and commitment to the field. His current role at RingCentral and previous positions demonstrate his extensive experience in managing customer relationships and operational processes.