Jordan Sharpe
About Jordan Sharpe
Jordan Sharpe is an Enterprise Support Manager at RingCentral, where he has worked since 2021. He has extensive experience in technical support and account management, having held various roles at RingCentral and Apple over the past decade.
Current Role at RingCentral
Jordan Sharpe currently serves as an Enterprise Support Manager at RingCentral. He has held this position since 2021 and operates out of Centennial, Colorado. In this role, he is responsible for overseeing enterprise-level support initiatives, ensuring that clients receive effective solutions and assistance tailored to their specific needs.
Previous Experience at RingCentral
Jordan Sharpe has extensive experience at RingCentral, having worked in various capacities. He began as a Technical Support Engineer from 2017 to 2019, followed by a role as a Technical Account Manager for eight months in 2018. He later transitioned to the Engage Digital Team Lead position, where he worked from 2019 to 2021. His tenure at RingCentral spans multiple roles, demonstrating his growth within the organization.
Experience at Apple
Jordan Sharpe worked at Apple for a total of eight years, holding several positions. He started as an Apple Technical Support from 2011 to 2013, then became a Genius from 2015 to 2017. Additionally, he served as a Technical Specialist from 2013 to 2021. His roles at Apple involved providing technical support and customer service, contributing to his skills in client relations and technical problem-solving.
Education and Expertise
Jordan Sharpe studied at Iowa State University, where he earned a degree in Management Information Systems from 2008 to 2012. This educational background provided him with a solid foundation in business and technology, equipping him with the skills necessary for his roles in technical support and management.