Joseph Gian Punzalan
About Joseph Gian Punzalan
Joseph Gian Punzalan serves as the Lead Telco Carrier Traffic Engineer at Ringcentral, where he has worked since 2019. He specializes in telecommunications switch systems and has extensive experience in network performance monitoring and troubleshooting.
Work at RingCentral
Joseph Gian Punzalan has been employed at RingCentral since 2019, serving as the Lead Telco Carrier Traffic Engineer. In this role, he is responsible for overseeing telecommunications traffic and ensuring optimal performance within the network. His work is based in Belmont, California, where he utilizes his expertise in network routines and performance monitoring to enhance the company's telecommunications services.
Previous Experience in Telecommunications
Before joining RingCentral, Joseph worked at PCCW Global as a Voice Engineer from 2013 to 2018. His responsibilities included managing voice services and ensuring effective communication systems. Prior to that, he served as a Switch Networks Engineer at Eastern Telecoms from 2011 to 2013, where he focused on the operation and maintenance of telecommunications switch systems.
Education and Expertise
Joseph Gian Punzalan holds a Bachelor of Engineering degree in Communications, Engineering, and Electronics from Chatrapati Sahuji Maharaj Kanpur University in Kanpur. His educational background provides a strong foundation for his work in telecommunications, particularly in voice services activations, including VoIP and C7 Interconnects.
Technical Skills and Specializations
Joseph specializes in the operation and maintenance of various telecommunications switch systems, including Nokia, IMG, Nextone SBC, Siemens OSV, Rightfax, and Alcatel. He is proficient in route change management and traffic performance monitoring and analysis. Additionally, he has experience in troubleshooting and fault analysis using tools such as WireShark, Protocol Analyzer (Nethawk), and E1 Tester/Simulator (JDSU).
International Collaboration and Testing
Joseph is capable of conducting testing with customers and other carriers both locally and internationally. His expertise in voice services and telecommunications systems enables him to effectively manage and analyze traffic performance, ensuring seamless communication across different networks.