Joshua Lara
About Joshua Lara
Joshua Lara is an Account Executive in the Mid Market sector at RingCentral, where he focuses on enhancing business communications through technology. With over 20 years of experience in customer service and sales, he has previously held roles at Comcast Business and Amazon, emphasizing a people-centric approach in his work.
Work at RingCentral
Joshua Lara currently serves as an Account Executive in the Mid Market segment at RingCentral. He has been with the company since 2022, working from Los Angeles, California. In this role, he focuses on enhancing business communications and collaboration through technology solutions that facilitate seamless communication across various devices and locations.
Previous Experience at Comcast Business
Before joining RingCentral, Joshua worked at Comcast Business as a Senior Business Account Executive from 2021 to 2022. His tenure lasted one year and took place in the United States. In this position, he was involved in managing business accounts and providing solutions tailored to client needs.
Background in Amazon
Joshua has prior experience at Amazon, where he held two positions. He worked as a Problem Solver from 2013 to 2014 in Patterson, California, and later served as an ICQA Lead from 2014 to 2015 in the same location. His roles involved addressing operational challenges and ensuring quality control within the warehouse environment.
Education and Expertise
Joshua studied at Silicon Valley University, where he earned an Associate of Arts degree in Network and System Administration/Administrator from 2000 to 2002. His educational background supports his extensive experience in customer service and sales, which spans over 20 years, emphasizing a human-centric approach to understanding and meeting customer needs.
Career at Comcast
Joshua worked at Comcast as a Senior Xfinity Community Account Manager from 2015 to 2021. Over the course of six years, he managed community accounts, focusing on customer engagement and service delivery. His experience at Comcast contributed to his understanding of the telecommunications industry and customer relationship management.