Joyce (Chan) Hwang
About Joyce (Chan) Hwang
Joyce (Chan) Hwang serves as the Vice President of Marketing at RingCentral, where she leads various marketing teams and focuses on customer-centric solutions. She has extensive experience in marketing roles at companies like Adobe, Box, and Deloitte, and holds an MBA from The Wharton School.
Work at RingCentral
Joyce (Chan) Hwang serves as the Vice President of Marketing at RingCentral, a position she has held since 2023. In this role, she leads various teams, including Creative, Integrated Campaigns, Account-based Marketing, Field Marketing, Corporate/Strategic Events, International Marketing, and Sponsorships. Hwang is responsible for setting, scaling, and accelerating a unified go-to-market vision across segments and products. She collaborates with cross-functional and global stakeholders to deliver customer-centric and innovative solutions, leveraging data and analytics to optimize marketing performance and strategy.
Previous Experience at Adobe
Prior to her role at RingCentral, Hwang worked at Adobe as Senior Director of B2B Marketing for Digital Media from 2021 to 2023. During her tenure, she focused on developing and executing marketing strategies aimed at enhancing Adobe's presence in the B2B sector. Hwang also held the position of Director of Enterprise Marketing at Adobe from 2019 to 2021, where she contributed to the company's marketing initiatives targeted at enterprise clients.
Career at Box
Hwang has extensive experience at Box, where she held multiple positions. She served as Senior Director of Field Marketing and Account-Based Marketing for six months in 2019. Prior to that, she was the Director of Global Demand Strategy from 2017 to 2019, and she also briefly held the role of Head of Global Demand Strategy in 2017. Earlier in her career at Box, she worked as Senior Manager of Business Analytics from 2016 to 2017, contributing to data-driven decision-making processes.
Educational Background
Hwang studied at The Wharton School, where she earned her MBA in Management from 2011 to 2013. She also attended Ivey Business School at Western University, achieving Honors in Business Administration and Management from 2003 to 2007. Additionally, she completed her studies at York Mills from 1999 to 2003. This educational background has equipped her with a solid foundation in business and management principles.
Experience at Deloitte
Before her roles in marketing, Hwang worked at Deloitte, where she served as Engagement Manager from 2013 to 2016. In this capacity, she managed client engagements and led teams to deliver consulting services. She also worked as a Consultant at Deloitte Consulting from 2007 to 2011, where she gained experience in strategic consulting and project management.