Julian C.
About Julian C.
Julian C. is an Operations Manager specializing in Number Transfer at RingCentral, where he has worked since 2020. He has a background in customer support and program management, with previous roles at Sprint and Enterprise Holdings.
Current Role at RingCentral
Julian C. serves as the Operations Manager for Number Transfer at RingCentral. He has held this position since 2020, contributing to the management of operations related to number transfers. His role involves overseeing processes and ensuring efficient service delivery within the organization.
Previous Experience at RingCentral
Before his current role, Julian C. worked at RingCentral in various capacities. He was a Customer Retention Specialist from 2015 to 2018, focusing on maintaining customer relationships. He then advanced to the position of Program Manager for Signature Onboarding from 2018 to 2020, where he managed onboarding processes for new clients.
Experience at Sprint
Julian C. has prior experience at Sprint, where he worked from 2012 to 2015. He served as a Sales Support - Escalation Desk Representative for two years, addressing customer escalations. He also contributed as a Social Media Pilot Contributor for one year, engaging with customers through social media platforms.
Education and Qualifications
Julian C. earned a Bachelor’s Degree from Colorado State University Global. This educational background has provided him with the foundational knowledge and skills applicable to his roles in operations and customer service management.
Early Career at Enterprise Holdings
Julian C. began his career at Enterprise Holdings, where he worked as a Lead Agent and Acting Manager from 2009 to 2012. In this role, he gained experience in managing operations and customer interactions in the car rental industry.