Julien Rio, Ccxp
About Julien Rio, Ccxp
Julien Rio is a seasoned marketing professional currently serving as the AVP of International Marketing at RingCentral in Paris, France. He has extensive experience in various marketing roles across multiple companies and is a certified Customer Experience Professional (CCXP).
Work at RingCentral
Julien Rio currently serves as the Assistant Vice President of International Marketing at RingCentral, a position he has held since 2021 in Paris, France. Prior to this role, he worked at RingCentral as Senior Director of Marketing from 2020 to 2021 and as Director of Marketing for Engage Digital from 2018 to 2020. His experience at RingCentral includes leading marketing initiatives and contributing to the company's growth in the international market.
Education and Expertise
Julien Rio holds a Bachelor of Business Administration (BBA) from ICN Business School, where he studied Marketing and Management from 2005 to 2008. He furthered his education with a Master of Science in Ecommerce - Marketing from The Hong Kong Polytechnic University, completing his studies from 2008 to 2010. He is also a Certified Customer Experience Professional (CCXP), demonstrating his expertise in customer experience management.
Background
Julien Rio has a diverse professional background, having lived in Hong Kong for a decade. His experience in the Asian market includes various roles in online marketing and management. He has co-founded multiple companies, including CX Therapy and myfairtool, and has been involved in the European Customer Experience Organization (ECXO) as a founding member since 2021. His entrepreneurial ventures reflect his commitment to enhancing customer experiences.
Achievements
Julien Rio authored a business book titled 'The Trade Show Chronicles,' aimed at assisting event managers in improving their planning skills. He has also led marketing efforts at Dimelo, which was acquired by RingCentral in 2018. His contributions to marketing and customer experience have been recognized through his regular speaking engagements at conferences focused on these topics.