Keith W. Anderson
About Keith W. Anderson
Keith W. Anderson is a Senior Account Executive at RingCentral, specializing in Unified Communications as a Service (UCaaS) solutions. He has over two decades of experience in the telecommunications industry, having held various leadership roles at companies such as OppenheimerFunds, TeleTech Holdings, and NICE Systems.
Work at RingCentral
Keith W. Anderson has been employed at RingCentral as a Senior Account Executive since 2019. In this role, he focuses on delivering Unified Communications as a Service (UCaaS) solutions, collaborating closely with Mid-market Field Sales. His position involves engaging with clients to understand their communication needs and providing tailored solutions that enhance operational efficiency.
Previous Experience in the Industry
Prior to his current role, Anderson held several positions in the telecommunications and customer service sectors. He served as Director at NICE Systems from 2008 to 2016, and as Director at TeleTech Holdings, Inc. from 2005 to 2008. He also worked at OppenheimerFunds as a Manager for 12 years, from 1993 to 2005. His experience spans various aspects of customer engagement and service delivery.
Education and Expertise
Anderson holds a Master's degree in Telecommunication from the University of Denver, where he studied from 1998 to 2002. He also earned a Bachelor of Science in Sociology from Biola University, completing his studies from 1988 to 1992. His educational background supports his expertise in providing Contact Center as a Service (CCaaS) solutions and Unified Communications.
Career Progression
Anderson's career includes a diverse range of roles within the telecommunications industry. After his tenure at NICE Systems, he worked in operations at Waymo from 2016 to 2018. He then transitioned to Aspect Software as an Account Executive for one year in 2018-2019, before joining RingCentral. His career reflects a continuous advancement in responsibilities and expertise in communication technologies.