Ken Zeng
About Ken Zeng
Ken Zeng serves as the VP of Global Revenue Enablement and NPI GTM at RingCentral, where he has worked since 2023. He has extensive experience in sales support and business development, having held various leadership roles at companies such as Oracle, WebEx, and NaviSite.
Work at RingCentral
Ken Zeng currently serves as AVP, Global Revenue Enablement & NPI GTM at RingCentral, a position he has held since 2023. In this role, he has launched scalable certification programs aimed at ensuring consistency in sales skills and product solutions. He has also deployed RingCentral's conversational intelligence tool, RingSense for Sales, to enhance sales interactions. Prior to his current role, he worked as AVP, GTM Product & Solutions Marketing at RingCentral from 2019 to 2023, where he drove the transition from single-product to multi-product solutions in UCaaS, CCaaS, AI, and new product innovations. Additionally, he led the execution of the 2024 Global Revenue Kickoff hybrid event, collaborating with events and production teams.
Previous Experience at Oracle
Ken Zeng has extensive experience at Oracle, where he held multiple roles over several years. He served as Senior Director - Global Sales Support for Security, Database, and Engineered Systems from 2007 to 2014. He also held the position of Director - North America Business Development Manager for Content and Records Management for one year in 2006. Other roles included Director - Solution & Architecture for Content & Collaboration for six months in 2005, and Senior Sales Consultant from 1997 to 1999. His final role at Oracle was Senior Director, Cloud GTM & Strategy (IaaS & PaaS) for Autonomous Database from 2014 to 2019.
Experience at WebEx and Cisco
Ken Zeng worked at WebEx, which was acquired by Cisco in 2007, from 2002 to 2005. He began as a Senior Solutions Consultant from 2002 to 2004 and later transitioned to the role of Corporate Sales Executive from 2004 to 2005. His experience at WebEx contributed to his expertise in sales and solutions consulting, which he has leveraged in subsequent roles.
Education and Expertise
Ken Zeng studied at California State University, Chico, where he earned a degree in Business Information Systems with a focus on Computer Science from 1988 to 1993. His educational background has equipped him with the knowledge and skills necessary for his roles in sales enablement and product marketing, particularly in technology-driven environments.
Early Career and Other Roles
Ken Zeng began his career as a Senior Technical Support Engineer at Borland from 1993 to 1996. He later worked at NaviSite as Major Account Executive from 2000 to 2001 and as Senior Systems Engineer from 1999 to 2000. His early career experiences laid the foundation for his later roles in sales and technical support, contributing to his comprehensive understanding of the technology sector.