Kevin Rawlish
About Kevin Rawlish
Kevin Rawlish is a Solutions Engineer - Majors at RingCentral, with extensive experience in telecommunications and emerging technologies. He has previously held positions at Avaya, Nextiva, and Technology Solutions Group, Inc., and has a background in managing technical projects and budgets.
Current Role at RingCentral
Kevin Rawlish serves as a Solutions Engineer - Majors at RingCentral, a position he has held since 2021. In this role, he focuses on providing solutions tailored to major clients, leveraging his extensive background in telecommunications. His responsibilities include implementing and supporting unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions.
Previous Experience at Avaya
Kevin Rawlish worked at Avaya in two capacities. He was a Solutions Engineer from 2017 to 2018, followed by a role as a Cloud Specialist from 2018 to 2020. During his tenure at Avaya, he developed expertise in cloud-based communication solutions and contributed to various projects in the Greater Chicago Area.
Background in Telecommunications
Kevin Rawlish has a long-standing career in telecommunications, beginning in 1996 at Ameritech New Media as a Video Operations Technician. He progressed to roles such as Design Engineer/Project Manager and later worked at Technology Solutions Group, Inc. for 12 years as Senior Manager in Telecommunications. His experience spans over two decades, focusing on emerging technologies including VoIP and SIP.
Education and Certifications
Kevin Rawlish studied Telecommunications Management at DeVry University, where he earned a Bachelor of Science (B.S.) degree from 2000 to 2002. He also completed an Installer Certificate in Telecommunications Technology/Technician at DeVry Institute of Technology from 1986 to 1987. His educational background supports his technical expertise in telecommunications.
Expertise in Technical Support and Training
Kevin Rawlish has significant experience in pre/post-sale support and technical training. He specializes in advanced applications, IP Office PBXs, and has managed substantial budgets, up to $1,500,000. His skills in customer service have been recognized, contributing to his reputation for delivering award-winning support.