Kevin Saquilayan
About Kevin Saquilayan
Kevin Saquilayan is an Account Manager at RingCentral, where he has worked since 2018. Previously, he served as a Quality Assurance Specialist at ePerformax Contact Centers & BPO in the Philippines for five years from 2006 to 2011.
Work at RingCentral
Kevin Saquilayan has been employed at RingCentral since 2018, where he holds the position of Account Manager. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His work involves collaborating with clients to understand their needs and providing solutions that align with RingCentral's services.
Previous Experience at ePerformax Contact Centers & BPO
Before joining RingCentral, Kevin Saquilayan worked at ePerformax Contact Centers & BPO from 2006 to 2011. He served as a Quality Assurance Specialist for five years. In this capacity, he focused on maintaining service quality standards and improving customer interactions within the organization.
Professional Background
Kevin Saquilayan has a background in customer service and quality assurance. His experience in the BPO industry has equipped him with skills in client management and quality control processes. This foundation supports his current role at RingCentral, where he applies his expertise to enhance client relationships.
Career Progression
Kevin Saquilayan's career has progressed from a Quality Assurance Specialist at ePerformax to an Account Manager at RingCentral. This transition reflects his growth in the customer service sector and his ability to take on more responsibilities in managing client accounts effectively.