Kevin Upchurch
About Kevin Upchurch
Kevin Upchurch is an SRE Analyst at RingCentral, where he has worked since 2019. He recently became a Lead Technician, overseeing a team of technicians and enhancing training and communication practices.
Work at RingCentral
Kevin Upchurch has been employed at RingCentral as an SRE Analyst since 2019. In this role, he has contributed to the company's operational stability and performance. His efforts were pivotal in the department achieving a 99.999% uptime award for two consecutive years, 2019 and 2020. Recently, he was promoted to Lead Technician, where he oversees approximately 10 technicians and manages two datacenter sites.
Education and Expertise
Kevin Upchurch studied Information Technology at the University of Phoenix. His educational background has provided him with the foundational knowledge necessary for his role in site reliability engineering. His expertise includes developing training programs and improving interdepartmental communication practices within his team.
Background
Kevin Upchurch has been working in the Greater Denver Area for five years. His career at RingCentral has focused on enhancing system reliability and operational efficiency. His promotion to Lead Technician reflects his growth and leadership within the organization.
Achievements
During his tenure at RingCentral, Kevin Upchurch played a significant role in achieving a 99.999% uptime award for the department in both 2019 and 2020. His recent promotion to Lead Technician highlights his contributions to the team and his ability to lead and mentor other technicians.