Kira Dobbs
About Kira Dobbs
Kira Dobbs is a Customer Success Manager at RingCentral, where she has worked since 2023. With a diverse background in client services and management, she has held various roles in companies such as Pavilion, Longhorn Steakhouse, and CINC.
Work at RingCentral
Kira Dobbs has been employed at RingCentral as a Customer Success Manager since 2023. In this role, she focuses on collaborating with both internal and external stakeholders to help clients achieve their objectives and maximize the value they receive from the company's services. Her responsibilities include conducting comprehensive quarterly business reviews to ensure client retention and maintain stable relationships.
Previous Experience in Customer Success
Before joining RingCentral, Kira Dobbs worked at Sterling as a Senior Client Success Partner from 2022 to 2023. She also held the position of Member Success Manager at Pavilion for three months in 2021. In these roles, she developed skills in client relationship management and success strategies, contributing to her expertise in customer success.
Background in Account Management
Kira Dobbs has a solid background in account management, having worked at CINC as an Account Manager from 2019 to 2022. This role involved managing client accounts and ensuring their needs were met effectively. Additionally, she served as a Client Services Advocate at ClearStar, Inc. from 2015 to 2018, where she provided technical support and client services.
Experience in the Culinary Industry
Kira Dobbs has extensive experience in the culinary industry, having worked at Longhorn Steakhouse from 2004 to 2018. During her 14 years there, she held multiple roles, including Certified Culinary Professional, Certified Service Professional, Server, and Bartender. This diverse experience has contributed to her strong customer service skills.
Role as Program & Support Coordinator
Kira Dobbs worked as a Program & Support Coordinator at HRC International from 2018 to 2019. In this position, she was responsible for coordinating programs and providing support, further enhancing her skills in client interaction and program management.