Lady Lou Valenciano
About Lady Lou Valenciano
Lady Lou Valenciano serves as a Renewals Manager at RingCentral, where she has worked since 2022. She has a diverse background in technical support and financial services, with experience in developing strategies for customer retention and contract negotiations.
Work at RingCentral
Lady Lou Valenciano has been serving as a Renewals Manager at RingCentral since 2022. In this role, she focuses on developing and executing strategies aimed at maintaining a high renewal rate. She collaborates with sales and legal teams to negotiate renewal terms and contracts, ensuring that they align with both customer expectations and company goals. Her efforts contribute to customer satisfaction and retention.
Previous Experience in Technical Support
Before her current position, Lady Lou worked at Transcom as a Technical Support Specialist from 2016 to 2022. During her six years there, she gained valuable experience in customer service and technical support. Additionally, she briefly worked at VXI Global Solutions, LLC in 2020 as a Technical Support Specialist for four months, further enhancing her skills in this area.
Role as Financial Service Advisor at Intuit
Lady Lou held the position of Financial Service Advisor at Intuit for one year, from 2021 to 2022. In this role, she provided financial guidance and support to clients, contributing to their understanding of financial services and products.
Education Background
Lady Lou studied at Justice Cecilia Muñoz Palma High School for one year, from 2012 to 2013. This foundational education prepared her for her subsequent professional endeavors.
Current Roles in Bookkeeping and Property Management
In addition to her role at RingCentral, Lady Lou has been working as a Bookkeeper at Books in Balance LLC since 2020, and as a Leasing Team Member at Rhino Realty Property Management since 2022. These positions demonstrate her versatility and ability to manage multiple responsibilities across different sectors.