Leean W.
About Leean W.
Leean W. is a Jr. Professional Services UC Engineer at RingCentral, with a background in systems engineering and site reliability. She holds a Bachelor's degree in Computer Engineering from Metropolitan State University of Denver and has experience in customer service and programming.
Current Role at RingCentral
Leean W. serves as a Jr. Professional Services UC Engineer at RingCentral, a position held since 2023. In this role, Leean is involved in providing technical support and solutions related to Unified Communications. The responsibilities include collaborating with clients to enhance their communication systems and ensuring optimal performance of UC services.
Previous Experience in Technology
Before joining RingCentral, Leean worked as a Site Reliability Engineer at Apple from 2022 to 2023. This role involved maintaining and improving system reliability and performance. Prior to that, Leean interned at Travelport as a Systems Engineer Intern in 2018, where the focus was on the Commercial WAN Team for a duration of seven months.
Education and Academic Background
Leean W. earned a Bachelor's degree in Computer Engineering from Metropolitan State University of Denver. The studies spanned from 2014 to 2019, providing a foundation in various aspects of computer engineering and technology.
Skills and Technical Proficiencies
Leean possesses a range of technical skills, including proficiency in programming languages such as Python, C, HTML, C++, and JavaScript. Additionally, Leean is experienced in using Microsoft Office applications, including Excel, Word, and PowerPoint, for various professional tasks.
Early Career and Customer Service Experience
Leean's early career includes a role as a Sales Associate at Nike in 2016, where customer service and sales skills were developed. Furthermore, Leean worked as a Before/After School Care Assistant at Cherry Creek School District from 2013 to 2014, gaining experience in management and care.