Lester Ibesa
About Lester Ibesa
Lester Ibesa serves as the Channel Sales Manager at RingCentral in Manila, Philippines, where he has worked since 2019. He also owns PhoenixBPS.com and has extensive experience in sales, account management, and customer service operations.
Work at RingCentral
Lester Ibesa has been serving as a Channel Sales Manager at RingCentral since 2019. His role focuses on managing channel sales accounts and enhancing partnerships within the software industry. Based in Manila, Philippines, he has accumulated five years of experience in this position. His responsibilities include developing strategies to improve sales performance and fostering relationships with channel partners.
Current Ownership of PhoenixBPS.com
Lester Ibesa is the owner of PhoenixBPS.com, a position he has held since 2013. Operating from Leganes, Iloilo, he has managed the business for over eleven years. His experience in this role complements his expertise in sales and customer service, allowing him to effectively oversee operations and drive business growth.
Education and Expertise
Lester Ibesa studied at the University of New Orleans, where he earned a degree in Psychology from 1990 to 1994. Prior to that, he attended Cal Farleys, achieving qualifications in Specialty Animal Production and Livestock Production from 1985 to 1990. His educational background supports his expertise in managing customer service operations and contact centers.
Previous Experience at Convergys
Before his current roles, Lester Ibesa worked at Convergys as a Senior Customer Service Specialist from 2007 to 2013. During his six years there, he developed strong customer service skills and gained valuable experience in managing customer interactions, which has contributed to his effectiveness in sales and account management.
Sales and Management Skills
Lester Ibesa demonstrates a strong background in the computer software industry, particularly in sales and account management. He has a proven track record of building and maintaining successful channel sales partnerships. His effective management skills have been evident throughout his career, enabling him to enhance customer service operations and drive sales performance.