Linda Baldwin
About Linda Baldwin
Linda Baldwin is a Solutions Engineer at RingCentral, where she has worked since 2021. She has a diverse background in customer support and sales engineering, with previous roles at West Unified Communications Services and Intrado, and holds a Bachelor of Arts in Management and Leisure from The University of Manchester.
Current Role at RingCentral
Linda Baldwin serves as a Solutions Engineer at RingCentral, a position she has held since 2021. In this role, she focuses on integrating technology to enhance collaborative communications, particularly in a mobile context. Her expertise in solutions engineering allows her to address client needs effectively and contribute to the development of innovative communication strategies.
Previous Experience in Unified Communications
Prior to her current role, Linda worked at West Unified Communications Services in various capacities, including Customer Support Executive and Customer Relations Manager from 2013 to 2018. She also served as a Sales Engineer and Technical Client Services Manager at Intrado from 2018 to 2021. These positions provided her with extensive experience in customer service and technical support within the unified communications sector.
Educational Background
Linda Baldwin's educational journey includes studying at Gymnasium Harsewinkel, where she achieved A-Levels in subjects such as English, German, Biology, and History from 1996 to 2005. She furthered her education at Rudolf-Rempel Berufskolleg, obtaining a qualification in Sport and Fitness Administration/Management from 2005 to 2007. Linda completed her Bachelor of Arts in Management and Leisure at The University of Manchester from 2007 to 2010.
Language Proficiency
Linda is fluent in both English and German. This proficiency enables her to communicate effectively with a diverse range of clients, enhancing her ability to provide tailored solutions and support in her professional roles.
Personal Interests and Skills
Linda has a personal interest in horses, which has helped her develop skills such as discipline and organization. These skills are beneficial in her professional life, contributing to her effectiveness in managing projects and client relationships.