Lorie A.
About Lorie A.
Lorie A. is an Associate Manager of GTM Analytics at RingCentral, specializing in customer journey metrics and data analysis. She has extensive experience in various analytical roles across multiple companies, including RingCentral and Emerson Automation Solutions.
Current Role at RingCentral
Lorie A. currently serves as the Associate Manager of GTM Analytics at RingCentral, a position she has held since 2022. In this role, she focuses on analyzing customer journey metrics, which include acquisition, upsell, churn, and retention. Her responsibilities involve utilizing various analytical tools to derive insights that inform marketing strategies and improve customer engagement.
Previous Experience at RingCentral
Lorie A. has extensive experience at RingCentral, where she worked in various analytical roles. She served as a Senior Marketing Analyst in GTM Analytics from 2020 to 2022, and prior to that, she held positions as a Data Analyst in Customer Marketing and a Marketing Analyst in GTM Analytics. Her tenure at RingCentral spans multiple years, contributing to her deep understanding of marketing analytics.
Professional Background
Before her current role at RingCentral, Lorie A. worked at Emerson Automation Solutions as an Analyst 2, Pricing and Data from 2013 to 2017. She also gained experience at Maersk Global Service Centres, where she held various positions, including Process Expert - Analytics and Associate - Analytics. This diverse background has equipped her with a strong foundation in data analysis and pricing strategies.
Education and Expertise
Lorie A. earned a Bachelor of Science in Business Administration with a major in Business Economics from the University of Santo Tomas, completing her studies from 2007 to 2011. Her academic background supports her analytical skills, particularly in understanding market dynamics and customer behavior. She specializes in creating dashboards and automating report processes using tools like Tableau and Alteryx.
Technical Skills and Tools
Lorie A. utilizes a diverse set of tools for data analysis, including MS Excel, MySQL, QlikView, Salesforce, and Hadoop. Her proficiency in these tools enhances her ability to analyze complex data sets and generate actionable insights. Additionally, her experience working in multicultural environments has strengthened her collaboration skills with international teams.