Lorie Ann Santos
About Lorie Ann Santos
Lorie Ann Santos serves as the Channel Support Manager at RingCentral, where she has worked since 2014. She holds a Bachelor of Science degree from the University of the Philippines and has a background in education and child development, complemented by extensive experience in channel sales and partner management.
Work at RingCentral
Lorie Ann Santos has been serving as the Channel Support Manager at RingCentral since 2014. In this role, she focuses on managing relationships with partners and resellers, leveraging her extensive experience in Channel Sales. Prior to her current position, she worked as a Sales QA Coach at RingCentral from 2011 to 2014, where she contributed to enhancing sales processes and customer interactions. Her tenure at RingCentral spans over a decade, during which she has developed a strong understanding of the company's operations and partner dynamics.
Education and Expertise
Lorie Ann Santos earned her Bachelor of Science degree from the University of the Philippines, where she studied Teaching, Education, Child Development, and Early Childhood Education from 1998 to 2003. This educational background provides her with a unique perspective in her professional roles, particularly in understanding customer needs and fostering relationships. Her expertise extends to managing partners and resellers, supported by her strong skills in cold calling and customer satisfaction.
Previous Work Experience
Before joining RingCentral, Lorie Ann Santos worked at Branders.com as a Corporate Account Manager from 2006 to 2010. In this position, she was responsible for managing corporate accounts and ensuring client satisfaction. Her experience in sales and account management has contributed to her current role in channel support, where she applies her knowledge to enhance partner relationships and drive sales performance.
Background in Child Development
Lorie Ann Santos has a background in Family Life and Child Development, which is notable for a professional in the sales industry. This foundation allows her to approach her work with a unique perspective, particularly in understanding the dynamics of customer relationships and the importance of effective communication. Her educational background complements her professional skills, enabling her to connect with clients and partners on multiple levels.