Madison Hall
About Madison Hall
Madison Hall is a Senior Manager of Customer Success at RingCentral, where she has worked since 2023. With a background in customer success roles at various companies, she has built extensive experience in the field over several years.
Current Role at RingCentral
Madison Hall serves as the Senior Manager of Customer Success at RingCentral, a position held since 2023. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Her tenure at RingCentral has included various roles, demonstrating her growth within the organization.
Previous Experience at RingCentral
Madison Hall has held multiple positions at RingCentral. She began as a Customer Success Manager from 2019 to 2020, followed by a role as Senior Customer Success Manager from 2020 to 2022. She then served as Manager of Customer Success Majors from 2022 to 2023. Her experience at RingCentral spans over four years, showcasing her expertise in customer success management.
Educational Background
Madison Hall studied at Clemson University, where she earned a Bachelor of Science degree in Parks, Recreation, and Tourism Management from 2009 to 2014. Additionally, she attended the City of Charlotte Civic Leadership Engagement Academy from 2020 to 2021, further enhancing her leadership skills and community engagement.
Early Career Experience
Madison Hall began her career as a Restaurant Guest Service Management Intern at Walt Disney World from 2013 to 2014. She then worked as an Account Associate and Customer Success Team Member at Avero from 2014 to 2015. Her early roles laid the foundation for her expertise in customer service and client management.
Client Success Roles
Madison Hall has held several client success roles prior to her current position. She worked as a Client Success Manager at DealCloud from 2017 to 2018 and briefly at Digital Shadows in 2017. These positions contributed to her extensive knowledge and skills in managing client relationships and ensuring customer satisfaction.