Mary Gismondi

Mary Gismondi

Principal, Customer Experience @ RingCentral

About Mary Gismondi

Mary Gismondi serves as the Principal of Customer Experience at RingCentral, where she has worked since 2023. She has a diverse background in management consulting and program management, having held positions at KPMG, Google, L'Oréal, and PwC.

Work at RingCentral

Mary Gismondi currently serves as Principal, Customer Experience at RingCentral. She has held this position since 2023, contributing to the company's focus on enhancing customer interactions and overall satisfaction. Her role involves strategic oversight and the implementation of initiatives aimed at improving the customer experience within the organization.

Previous Experience at KPMG

Prior to her current role, Mary Gismondi worked at KPMG as a Management Consulting Senior Associate from 2018 to 2021. During her three years in this position, she was based in New York, NY, where she focused on delivering consulting services to clients, helping them navigate complex business challenges.

Experience at Google

Mary Gismondi was employed at Google as a Program Manager for Google Cloud, specializing in Go-to-Market Strategy and Operations from 2021 to 2023. In this role, she was responsible for managing programs that supported the launch and growth of Google Cloud services, working from New York, New York.

Educational Background

Mary Gismondi completed her education at Schreyer Honors College at Penn State, where she earned a Bachelor of Science in Accounting and a Master's degree in Accounting. Additionally, she obtained a Minor in International Business. Her academic foundation also includes a focus on Finance, further enhancing her expertise in business and financial analysis.

Career History and Other Roles

Mary Gismondi has held various positions throughout her career. She worked at L'Oréal as Brand Finance for 11 months in 2014 and at PwC in Financial Services - Assurance for 11 months in 2015. She also served as an Advisory Associate at KPMG from 2016 to 2018, further solidifying her experience in management consulting.

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