Meghan Drum
About Meghan Drum
Meghan Drum is a Customer Success Manager at RingCentral, where she has worked since 2017. She previously held positions at AT&T and RingCentral, and she studied Accounting at State Fair Community College.
Work at RingCentral
Meghan Drum has been employed at RingCentral since 2017, serving as a Customer Success Manager. In this role, she focuses on ensuring customer satisfaction and fostering long-term relationships with clients. Prior to her current position, she worked as a Sales Development Representative at RingCentral for one year, from 2016 to 2017. Her experience in both roles has contributed to her expertise in customer engagement and support within the telecommunications sector.
Previous Experience at AT&T
Before joining RingCentral, Meghan Drum worked at AT&T as a Sales Support Representative from 2013 to 2016. During her three years in this position, based in Dallas, Texas, she developed skills in customer service and sales support. This experience provided her with a solid foundation in client relations and sales processes, which she later applied in her roles at RingCentral.
Education and Expertise
Meghan Drum studied Accounting at State Fair Community College, where she earned an Associate's degree from 2009 to 2011. Her educational background in accounting has equipped her with analytical skills and financial knowledge, which are beneficial in her current role in customer success. Additionally, she completed her high school education at Smith-Cotton High School in Sedalia, Missouri.
Background
Meghan Drum is originally from Sedalia, Missouri, where she attended Smith-Cotton High School. After completing her high school education, she pursued higher education in accounting at State Fair Community College. Following her studies, she began her career in customer service and sales, which led her to positions at AT&T and RingCentral. She has been living and working in California since she joined RingCentral.