Michael Daniels
About Michael Daniels
Michael Daniels serves as the Senior Director of Web & E-Commerce at RingCentral, where he has worked since 2021. With a background in web development and digital marketing, he has held various leadership roles across multiple companies, emphasizing digital transformation and customer experience enhancement.
Current Role at RingCentral
Michael Daniels serves as the Senior Director of Web & E-Commerce at RingCentral, a position he has held since 2021. In this role, he oversees the company's web initiatives and e-commerce strategies, focusing on enhancing user experience and driving online sales. His leadership is crucial in aligning digital projects with business objectives, ensuring that the web platform effectively supports customer needs and company goals.
Previous Experience at RingCentral
Prior to his current role, Michael Daniels worked at RingCentral as the Director of Web Development and Operations from 2018 to 2021. He also held the position of Group Manager for Web Optimization and Analytics for a brief period in 2018. His tenure at RingCentral has been marked by a strategic approach to web development, emphasizing optimization and analytics to improve overall performance.
Professional Background
Michael Daniels has a diverse professional background, having worked in various roles across multiple companies. He was a Programmer/Analyst at Perkins & Marie Callender's, LLC from 1996 to 2000, and later served as a Sr. Manager of Web Programming & Analytics at Magellan Health Services from 2005 to 2007. His experience also includes positions at Smarthome, NetApp, Intuit, and Quicken Inc., where he developed expertise in web application development and digital marketing.
Education and Expertise
Michael Daniels holds a Bachelor of Science in Information Systems from Chapman University, where he studied Computer Science and Business. He also earned a Master of Science in Business Administration with a focus on IS Auditing from California State Polytechnic University-Pomona. His educational background supports his extensive experience in digital marketing, e-commerce, and web development, allowing him to implement effective digital strategies.
Specializations and Skills
Michael Daniels specializes in several key areas, including UI/UX design, analytics, testing and optimization, development, automation, and content management. He has a strategic approach to digital projects, emphasizing the importance of roadmap development, execution, measurement, and iterative improvement. His deep expertise in digital transformation enables him to enhance customer experiences through innovative digital solutions across both B2B and B2C sectors.