Michael Francis
About Michael Francis
Michael Francis serves as the Senior Director of North America BDR at RingCentral, where he has been employed since 2024. He has a diverse background in sales and marketing, with previous roles at AT&T and Northwestern Mutual, and holds a Bachelor of Science in Business Administration from the University of Missouri-Columbia.
Current Role at RingCentral
Michael Francis currently serves as the Senior Director for North America Business Development Representatives (BDR) at RingCentral. He has held this position since 2024 and operates in a hybrid work environment based in Dallas, Texas. In this role, he is responsible for leading initiatives that drive business growth and enhance customer engagement across North America.
Previous Experience at RingCentral
Before his current role, Michael worked at RingCentral as the Senior Director of Expansion Sales from 2023 to 2024. During his 11-month tenure, he focused on expanding the company's market presence and improving sales strategies within the Dallas, Texas area.
Career Background in Telecommunications
Michael has extensive experience in the telecommunications industry, having worked at AT&T in various sales roles. He served as Sales Director for the B2B Sales Development Program from 2022 to 2023 and previously held the position of Associate Director of Sales for the B2B Verticals Sales Development Program from 2019 to 2020. His roles involved developing sales strategies and managing teams to achieve business objectives.
Educational Background
Michael earned a Bachelor of Science in Business Administration (B.S.B.A.) with a focus on Marketing and a Sales Certificate from the University of Missouri-Columbia. His studies spanned from 2009 to 2013. Prior to university, he attended Althoff Catholic High School from 2005 to 2009.
Internship Experience
Michael's early career included an internship as a Financial Representative at Northwestern Mutual from 2012 to 2013, where he gained foundational experience in financial services. He also interned at Krilogy Financial in 2011 for two months, further developing his skills in customer development and consulting.