Michael Outcalt
About Michael Outcalt
Michael Outcalt is an Enterprise Expansion Account Manager at RingCentral, with a diverse background in customer success and account management across various companies. He holds a Bachelor of Science in Natural Resources Recreation and Tourism and a Bachelor of Arts in Spanish from Colorado State University.
Work at RingCentral
Michael Outcalt currently serves as an Enterprise Expansion Account Manager at RingCentral. He has held this position since 2023 and operates in a hybrid work environment based in Denver, Colorado. In this role, he focuses on expanding enterprise accounts and enhancing customer relationships to drive business growth.
Previous Experience at OpenTable
Before joining RingCentral, Michael Outcalt worked at OpenTable in two capacities. He was a Senior Account Manager in Customer Success for seven months in 2021, where he managed client relationships and ensured customer satisfaction. Prior to that, he served as a Bilingual Customer Success Specialist from 2017 to 2021, contributing to customer support and engagement efforts.
Career at Solv.
Michael Outcalt was employed at Solv. as an Enterprise Business Consultant from 2021 to 2023. In this role, he focused on providing business solutions and support to enterprise clients, leveraging his experience in customer success to enhance client engagement and satisfaction.
Educational Background
Michael Outcalt studied at Colorado State University, where he earned a Bachelor of Science (B.S.) in Natural Resources Recreation and Tourism with a Global Tourism Concentration from 2006 to 2010. He also obtained a Bachelor of Arts (B.A.) in Spanish in 2013. Additionally, he studied International Business and Environmental Studies at Universidad de Veritas in San José, Costa Rica, for 11 months in 2010.
Diverse Work History
Michael Outcalt has a diverse work history that includes roles such as Customer Success Manager/Data Analyst at RevLive in 2016, Implementation Consultant at SyncHR in 2017, and Client Success Manager at talentReef from 2015 to 2016. His experience spans various aspects of customer success and account management across multiple industries.