Miguel Rodriguez
About Miguel Rodriguez
Miguel Rodriguez is an IT Manager at RingCentral, where he leads IT service delivery for multiple offices. He has over a decade of experience in various IT roles, including positions at JCDecaux and The Clearing House.
Current Role as IT Manager
Miguel Rodriguez currently serves as the IT Manager at RingCentral, a position he has held since 2022. He works remotely and leads IT service delivery for RingCentral's offices located in Charlotte, NC, Dallas, TX, and Denver, CO. In this role, he is responsible for ensuring that IT services are effectively delivered across multiple locations.
Previous Experience at RingCentral
Before becoming IT Manager, Miguel Rodriguez worked at RingCentral in various capacities. He served as a Senior Desktop Systems Specialist from 2020 to 2022 and as a Desktop Systems Specialist from 2018 to 2020, both based in Charlotte, North Carolina. His tenure at RingCentral has contributed to his extensive knowledge of IT service delivery and support.
Career Background in IT Support
Miguel Rodriguez has a diverse background in IT support roles. He worked at JCDecaux as a Help Desk Technician for 10 months in 2008 and later as a Systems Engineer from 2009 to 2010. He also held positions at MF Global as Level 2 Desktop Support and at The Clearing House as a Specialist, Desktop Systems Engineer from 2011 to 2015. His experience spans multiple organizations and roles, enhancing his technical expertise.
Education and Expertise
Miguel Rodriguez studied at Lafayette College, where he earned a Bachelor of Arts degree in Economics and Business from 2000 to 2005. His educational background provides a foundation for his skills in planning, technical leadership, and project management, which he applies in his current IT management role.
Skills in IT Service Delivery
Miguel Rodriguez possesses strong skills in planning, technical leadership, and project management. He has extensive experience in coordinating with site business leadership and various vendors to ensure that IT services are delivered effectively. His ability to manage IT operations across multiple locations is a key aspect of his professional profile.