Mike Cox
About Mike Cox
Mike Cox serves as the Team Lead for Solutions Engineering in the Mid-Market segment for North America at RingCentral, a position he has held since 2018. He has a background in technology and engineering, having previously worked at Nuvox and RingCentral in various technical roles.
Work at RingCentral
Mike Cox has been employed at RingCentral since 2018, where he serves as the Team Lead for Solutions Engineering focused on the Mid-Market segment in North America. In this role, he oversees engineering solutions tailored to meet the needs of mid-sized businesses. His experience in this position spans six years, contributing to the development and implementation of effective communication solutions.
Previous Experience at Nuvox
Prior to his current role at RingCentral, Mike Cox worked at Nuvox as an Advanced Services Tech III from 2008 to 2013. During his five years at Nuvox, he gained valuable experience in advanced technical support and service delivery, which laid the groundwork for his future roles in the telecommunications industry.
Previous Experience at RingCentral
Before his current position, Mike Cox was employed at RingCentral as a VoIP Routing Engineer from 2013 to 2016. In this capacity, he was responsible for managing and optimizing VoIP routing systems in the San Francisco Bay Area. His work contributed to the efficiency and reliability of RingCentral's communication services.
Career Timeline
Mike Cox's career in telecommunications includes significant roles at both Nuvox and RingCentral. He began his career at Nuvox in 2008, transitioning to RingCentral in 2013 as a VoIP Routing Engineer. After three years in that role, he returned to RingCentral in 2018 as the Team Lead for Solutions Engineering, marking a continuous trajectory in the industry.