Mimay Dineros
About Mimay Dineros
Mimay Dineros is a Senior Operations Manager at RingCentral, where she has worked since 2018. She has extensive experience in various roles at RingCentral and Sykes, including technical support and operations management.
Current Role as Senior Operations Manager
Mimay Dineros currently holds the position of Senior Operations Manager at RingCentral. She has been in this role since 2018, contributing to the company's operational efficiency and management strategies. Her responsibilities include overseeing daily operations, managing teams, and ensuring that service delivery meets organizational standards.
Previous Experience at RingCentral
Mimay Dineros has extensive experience at RingCentral, having worked in various capacities since 2009. She began her career there as a Technical Support Representative for four months. She then transitioned to a Quality Analyst role for another four months. From 2010 to 2014, she served as a Team Supervisor, followed by her position as Operations Unit Manager from 2014 to 2018. This diverse experience has equipped her with a comprehensive understanding of the company's operations.
Experience at Sykes
Before joining RingCentral, Mimay Dineros worked at Sykes as a Technical Support Representative from 2006 to 2008. This role was based in Quezon City, Metro Manila, Philippines, and provided her with foundational skills in customer support and technical assistance.
Educational Background
Mimay Dineros studied at Rizal Technological University, where she earned an Associate's degree from 2004 to 2007. This educational background has contributed to her professional development and expertise in operations management.