Nathan Piper
About Nathan Piper
Nathan Piper serves as the Director of Professional Services at RingCentral, a position he has held since 2022. He has over a decade of experience in professional services and account management, primarily at RingCentral, where he has progressed through various roles since 2013.
Current Role at RingCentral
Nathan Piper serves as the Director of Professional Services at RingCentral, a position he has held since 2022. He operates from Denver, Colorado, where he oversees the professional services team, ensuring the delivery of effective solutions to clients. His role involves strategic planning and execution of projects that enhance customer satisfaction and operational efficiency.
Previous Experience at RingCentral
Before his current role, Nathan Piper held several positions at RingCentral. He worked as a Senior Manager of Professional Services from 2018 to 2022, where he managed teams and projects. Prior to that, he served as the Manager of Professional Services from 2015 to 2018, and as a Technical Account Manager from 2013 to 2014. He also led the US Implementations Team from 2014 to 2015, contributing to various implementation projects.
Career Background
Nathan Piper began his career at Geek Squad, where he worked as a Double Agent from 2003 to 2013. This decade-long experience provided him with a strong foundation in technical support and customer service, which he later applied in his roles at RingCentral. His extensive background in technology and service management has shaped his approach to professional services.
Professional Journey Timeline
Nathan Piper's professional journey includes a series of roles at RingCentral spanning nearly a decade. He started as a Technical Account Manager in 2013, progressed to the US Implementations Team Lead in 2014, and then became the Manager of Professional Services in 2015. After three years in that role, he advanced to Senior Manager from 2018 to 2022, before assuming his current position as Director of Professional Services.