Niall Carter
About Niall Carter
Niall Carter serves as the Head of Account Management for UK Upmarket at RingCentral, bringing extensive experience in account management and consulting across various organizations. He has a strong background in customer experience and a solid educational foundation in Geography and Geographical Information Science.
Current Role at RingCentral
Niall Carter serves as the Head of Account Management for the UK Upmarket at RingCentral, a position he has held since 2024. He operates remotely from Oxford, England. In this role, he focuses on enhancing customer relationships and driving account growth within the UK market.
Previous Experience at RingCentral
Prior to his current position, Niall Carter worked at RingCentral as the Manager for UK Enterprise & Public Sector from 2022 to 2024. During this time, he was responsible for managing key accounts and developing strategies to enhance service delivery and customer satisfaction.
Professional Background
Niall Carter has a diverse professional background with experience in account management and consulting. He worked at Appsbroker Consulting Ltd in various roles, including Strategic Account Manager and Engagement Manager, from 2014 to 2018. He also held multiple positions at ESRI (UK), including Consultant in Professional Services and Product Manager, from 2008 to 2013.
Education and Expertise
Niall Carter holds a Bachelor of Science in Geography from Queen's University, which he completed in 2007. He furthered his education at The University of Edinburgh, where he earned a Master of Science in Geographical Information Science in 2008. He also obtained a Bachelor of Science with honors in Geography from the same institution, completing his studies in 2008.
Passion for Customer Experience
Niall Carter is passionate about creating positive customer experiences that foster satisfaction and loyalty. He enjoys the dynamic nature of sales management, which allows him to continuously learn about different organizations and engage with new people. He values teamwork and collaborative efforts to achieve successful outcomes.