Nic Rosario
About Nic Rosario
Nic Rosario is a Professional Services Specialist at RingCentral, where he has worked since 2021. He has a background in sales support and technical support, with experience in generating critical sales documents and collaborating with diverse teams to provide solutions for clients.
Work at RingCentral
Nic Rosario has been employed at RingCentral as a Professional Services Specialist since 2021. In this role, he is responsible for generating critical sales documents, including Statements of Work, Change Orders, Amendments, and Termination of Contracts. His work supports the sales process and ensures that client needs are met effectively. Nic collaborates with various teams, including Account Executives and Project Managers, to deliver tailored solutions for clients.
Education and Expertise
Nic Rosario has pursued higher education at the University of the Philippines since 2020. Prior to this, he studied at Shaw Academy, where he completed a program in Financial Trading in 2016. Additionally, he attended New Era University in Quezon City, focusing on Mass Communication and Media Studies, with a specialization in Theatrical Arts from 2013 to 2014. His educational background supports his professional roles in sales and customer service.
Background in Technical Support
Before joining RingCentral, Nic Rosario worked at Teleperformance as a Technical Support Specialist from 2015 to 2017. In this position, he provided technical assistance and support to clients, enhancing his problem-solving skills and customer service experience. This background contributes to his current role by allowing him to understand client needs and provide effective solutions.
Sales Support Experience
Nic Rosario has been working at Diversify Offshore Staffing Solutions as a Sales Support Representative since 2017. In this capacity, he has gained experience in supporting sales processes and collaborating with various stakeholders. His role involves engaging with a diverse team to develop creative solutions for clients, further enhancing his skills in teamwork and communication.
Skills in CRM Systems
Nic Rosario has developed a working knowledge of CRM systems, particularly Salesforce. This expertise allows him to effectively track sales leads and close deals. His proficiency in using CRM tools contributes to his efficiency in generating sales documents and supporting the overall sales process.