Nicole Brown
About Nicole Brown
Nicole Brown is a Manager of Professional Services at RingCentral, where she has worked since 2019. She has a strong background in production management and fundraising, with previous experience at Universal Orlando Resort in various roles over nine years.
Work at RingCentral
Nicole Brown has been employed at RingCentral since 2019, serving as Manager of Professional Services. In this role, she oversees the delivery of professional services, ensuring that client needs are met effectively. Prior to this position, she worked as a Service Delivery Engineer at RingCentral from 2017 to 2019. Her responsibilities include managing complex projects and leading teams to enhance service delivery. Her tenure at RingCentral has allowed her to apply her expertise in production management within the software industry.
Background in Universal Orlando Resort
Nicole Brown has a significant history with Universal Orlando Resort, where she held multiple roles from 2007 to 2017. She began as an Operations Clerk from 2007 to 2012, followed by a position as Office Coordinator from 2012 to 2016. In 2016, she transitioned to the role of Technical Coordinator, which she held for one year. Her diverse experiences at Universal Orlando Resort contributed to her development in operations and technical coordination.
Education and Expertise
Nicole Brown studied Business Administration and Management at Valencia College, where she earned an Associate’s Degree from 2010 to 2013. She furthered her education at the University of Central Florida, achieving an Integrated Business degree in 2016. Her academic background supports her expertise in production management and enhances her ability to oversee complex projects in the software industry. Additionally, she possesses advanced communication skills, which are essential for her managerial role.
Fundraising Experience
Nicole Brown has a strong background in fundraising, which complements her technical and managerial skills. This experience has likely contributed to her ability to lead teams and manage projects effectively. Her fundraising expertise may also enhance her communication and organizational skills, making her a valuable asset in her professional roles.