Niki Martschinske
About Niki Martschinske
Niki Martschinske is a Technical Project Coordinator at RingCentral, where she has worked since 2022. With a strong background in customer service and technical roles, she focuses on empowering clients and improving team efficiency.
Work at RingCentral
Niki Martschinske has held multiple roles at RingCentral since 2017. She began her career there as a Tier 1 Support Engineer, where she worked for two years until 2019. Following this role, she transitioned to the position of Technical Account Manager, serving for three years until 2022. In 2022, she took on the role of Technical Project Coordinator, where she continues to work. Her responsibilities include empowering clients with critical information to enhance their self-sufficiency and product knowledge.
Background
Niki Martschinske has a diverse professional background that includes significant experience in customer service. Prior to her tenure at RingCentral, she worked at FirstBank as a Customer Service Representative for 11 months in 2013 and 2014. She also gained experience at Apple as a Specialist from 2015 to 2017. This customer service background has shaped her approach to project coordination and client management.
Education and Expertise
Niki Martschinske studied at Colorado Christian University from 2012 to 2016, completing a four-year program. Her education has provided her with a foundation that supports her current role as a Technical Project Coordinator. She focuses on improving team efficiency and effectiveness by sharing knowledge and best practices within the evolving industry.
Professional Development
Throughout her career, Niki Martschinske has demonstrated a commitment to professional development. She aims to enhance client empowerment by providing essential information that fosters self-sufficiency. Her roles at RingCentral have allowed her to develop skills in project coordination and client management, which are critical in the technology sector.