Nino Jericho Jarudal
About Nino Jericho Jarudal
Nino Jericho Jarudal is an Account Manager IV at RingCentral, specializing in Unified Communications as a Service (UCAAS) and Software as a Service (SAAS) solutions. He has over six years of experience in account management and customer service roles in the National Capital Region of the Philippines.
Work at RingCentral
Nino Jericho Jarudal has been employed at RingCentral as an Account Manager IV since 2018. In this role, he manages a portfolio of small to medium-sized business accounts. His responsibilities include driving customer product and feature adoption, monitoring account usage to enhance customer satisfaction, and improving account lifespan. He focuses on increasing customer revenue through upselling, cross-selling, and generating referrals. Additionally, he acts as a liaison between customers and internal teams to ensure the successful delivery of solutions.
Education and Expertise
Nino Jericho Jarudal studied at Our Lady of Fatima University, where he earned a Bachelor of Science in Nursing from 2008 to 2010. He also attended Far Eastern University, studying Nursing for two years from 2006 to 2008. His professional expertise lies in Unified Communications as a Service (UCAAS) and Software as a Service (SAAS) solutions, as well as Voice over IP (VoIP) technologies.
Background
Before joining RingCentral, Nino Jericho Jarudal worked in various roles that contributed to his customer service skills. He was a Customer Service Specialist at Macquarie Group for six months in 2018. Prior to that, he served as a Sales Executive at Virgin Media from 2014 to 2018, and as a Collections Specialist at Expert Global Solutions (now Alorica) from 2012 to 2014. His diverse background has equipped him with a solid foundation in customer relations and sales.
Achievements
At RingCentral, Nino Jericho Jarudal plays a key role in enhancing customer engagement and satisfaction. His efforts in managing customer accounts and driving product adoption contribute to the overall success of the organization. His focus on customer revenue growth through strategic selling techniques demonstrates his commitment to delivering value to clients.