Paden Cooper
About Paden Cooper
Paden Cooper is a Senior Manager of Tier 3 Support Engineering at RingCentral, where he has worked since 2021. He has extensive experience in customer support and engineering roles, having held various positions at RingCentral and other companies since 2009.
Current Role at RingCentral
Paden Cooper currently serves as the Senior Manager of Tier 3 Support Engineering at RingCentral. He has held this position since 2021 and is based in Denver, Colorado. In this role, he oversees advanced technical support operations, ensuring high-quality service delivery to enterprise clients.
Previous Positions at RingCentral
Paden Cooper has held multiple roles at RingCentral prior to his current position. He worked as a Global Enterprise Support Manager from 2019 to 2021 and as a US Tier 1 Support Manager from 2018 to 2019. Additionally, he served as a Tier 1 Service Engineer from 2016 to 2017 and as a Technical Team Lead from 2017 to 2018. His experience at RingCentral spans various levels of support management and engineering.
Career Background
Before joining RingCentral, Paden Cooper worked at Fidelity National Title as a Title Examiner and Escrow Processor from 2015 to 2016 and 2013 to 2015, respectively. He also held a position as a Metro Searcher at Land Title from 2009 to 2012. His early career included a customer service role at First American Title in 2012.
Education and Training
Paden Cooper studied at Metropolitan State University of Denver from 2007 to 2014, where he pursued higher education for seven years. He completed his high school education at Thomas Jefferson High School, graduating in 2007.