Partha Sarathi Mandal
About Partha Sarathi Mandal
Partha Sarathi Mandal is a Senior Product Manager with extensive experience in product management and engineering. He has worked for several companies, including Oracle, Exotel, and RingCentral, and specializes in CRM integrations and customer experience.
Work at RingCentral
Partha Sarathi Mandal currently serves as a Senior Product Manager at RingCentral, a position he has held since 2023. His responsibilities include managing product roadmaps and strategies, focusing on CRM integrations. He utilizes analytics to inform decision-making processes and enhance product delivery. His role emphasizes stakeholder management and P&L management, ensuring alignment with organizational goals.
Previous Experience
Before joining RingCentral, Partha Mandal held several key positions in the tech industry. He worked at Exotel as a Senior Product Manager from 2022 to 2023, following an earlier role as Product Manager 2 from 2021 to 2022. Prior to Exotel, he spent one year at Oracle as a Senior Product Manager and three years as a Product Manager. His career began at Tata Consultancy Services (TCS) as a System Engineer from 2011 to 2013 and included a role as a Software Engineer at Accenture from 2013 to 2014.
Education and Expertise
Partha Sarathi Mandal holds a Bachelor of Technology (B.Tech) in Electronics and Communication Engineering from Kalyani Government Engineering College, where he studied from 2007 to 2011. He furthered his education with a Master of Business Administration (MBA) in Marketing & Strategy from the Indian Institute of Management Udaipur, completing his studies from 2014 to 2016. His expertise encompasses Customer Experience (CX), Contact Center as a Service (CCaaS), and Communications Platform as a Service (CPaaS).
Skills and Specializations
Partha Mandal possesses a diverse skill set that includes product roadmap and strategy development, product discovery and delivery, and data-driven decision making. His current role at RingCentral emphasizes his specialization in CRM integrations. He effectively applies analytics to enhance product performance and drive customer satisfaction, reflecting his comprehensive understanding of the product management landscape.