Phillip Davila
About Phillip Davila
Phillip Davila serves as the Director of Operations for Global Porting & Provisioning at RingCentral, a position he has held since 2023. He has a background in customer service and technical support, with extensive experience at RingCentral and other companies.
Current Role at RingCentral
Phillip Davila serves as the Director of Operations for Global Porting & Provisioning at RingCentral. He has held this position since 2023, contributing to the company's operational strategies and efficiency in Englewood, Colorado. His role involves overseeing the porting and provisioning processes on a global scale, ensuring seamless service delivery.
Previous Experience at RingCentral
Phillip Davila has a significant history with RingCentral, having worked in various roles since 2017. He began as a Global Enterprise Porting and Provisioning Coordinator from 2017 to 2019, then transitioned to Operations Manager for Enterprise Porting and Provisioning from 2019 to 2020. He also served as a Senior Manager for Global Porting and Provisioning from 2020 to 2023, accumulating extensive experience in the telecommunications sector.
Education and Academic Background
Phillip Davila studied at The University of New Mexico. His educational background has provided him with foundational knowledge that supports his career in operations and telecommunications.
Career History Prior to RingCentral
Before joining RingCentral, Phillip Davila held various customer service and technical support roles. He worked at Sprint as a Customer Retention Specialist in 2011, and at DIRECTV in multiple capacities, including Customer Service Representative and Department Team Lead. His early career also included a position at Sitel Group as a Customer Service/Escalation Specialist.