Queeniecy S.
About Queeniecy S.
Queeniecy S. is a Sales Account Executive SMB at RingCentral, where she has worked since 2018. She has a background in Hotel and Restaurant Management and significant experience in sales leadership within the BPO industry.
Work at RingCentral
Queeniecy S. has been employed at RingCentral since 2018, serving as a Sales Account Executive for the Small and Medium Business (SMB) sector. In this role, she focuses on driving sales and enhancing client relationships. Her responsibilities include engaging with clients to understand their needs and providing tailored solutions. Her tenure at RingCentral has contributed to her expertise in sales within the business process outsourcing (BPO) industry.
Previous Experience at Sykes Enterprises
Before joining RingCentral, Queeniecy S. worked at Sykes Enterprises, Incorporated from 2015 to 2018. In her role as a Consumer Advocate, she was responsible for addressing customer inquiries and resolving issues. This position provided her with valuable experience in customer service and client relations, further enhancing her skills in the BPO sector.
Education and Expertise
Queeniecy S. earned her Bachelor's degree in Hotel and Restaurant Management from the University of the Assumption, where she studied from 2006 to 2011. This educational background has equipped her with skills relevant to customer service and management, which she applies in her sales career. Additionally, she has extensive experience using Salesforce.com, focusing on client engagement and monitoring team performance.
Leadership in Sales
Queeniecy S. possesses a proven record of leadership within the sales domain, particularly in the BPO industry. Her experience includes managing customer service operations, billing, escalations, and back office functions. This comprehensive background supports her effectiveness in driving sales and improving team performance in her current role.