Rachid Ait Oumeri
About Rachid Ait Oumeri
Rachid Ait Oumeri serves as a Technical Account Manager at RingCentral, where he has worked since 2020. He has a robust background in unified communications and networking, with previous roles at Poly, NXO France, and Completel.
Work at RingCentral
Rachid Ait Oumeri has been employed as a Technical Account Manager at RingCentral since 2020. His role involves managing technical aspects of client accounts and ensuring the successful deployment of RingCentral's solutions. He operates from the company's office located at 3-5 Rue Saint-Georges, 75009 Paris. His responsibilities include providing technical support and guidance to clients, focusing on customer satisfaction throughout deployment and proof of concept projects.
Previous Experience in Unified Communications
Before joining RingCentral, Rachid Ait Oumeri worked at Poly as a Unified Collaborations - Field Support Enterprise Engineer from 2012 to 2020. In this position, he supported enterprise clients with their unified communication needs. Prior to that, he served as a UC Voice Solutions Consultant at NXO France (NextiraOne) from 2008 to 2012, where he focused on voice solutions. His earlier experience includes working as a Voice/Data Network Consultant at Completel from 2007 to 2009.
Educational Background
Rachid Ait Oumeri has a solid educational foundation in engineering and telecommunications. He studied at Ecole Nationale de Chimie, Physique et Biologie PARIS, where he prepared for competitive entrance exams to French engineering schools from 2001 to 2003. He then attended ECAM-EPMI, earning a degree in Telecommunications, Computer Science, and IT Engineering from 2003 to 2006. His early education includes a Baccalauréat Degree with a specialization in Mathematics from Lycée Charlemagne in 2000-2001.
Technical Skills and Expertise
Rachid Ait Oumeri possesses extensive experience in integrating audio and video conferencing solutions within complex, multi-vendor environments that adhere to high security policies. His background in networking and security complements his expertise in unified communications and collaboration solutions. He is committed to enhancing his engineering skills by learning new technologies and sharing knowledge with his peers, demonstrating a proactive approach to professional development.
Customer Focus and Support Services
Rachid Ait Oumeri emphasizes customer satisfaction in his work, particularly during deployment projects and technical support services. His focus on ensuring successful outcomes for proof of concept projects highlights his commitment to addressing client needs effectively. This customer-centric approach is a key aspect of his role as a Technical Account Manager at RingCentral.