Randy Pelky
About Randy Pelky
Randy Pelky is a Customer Success Manager at RingCentral, where he has worked since 2022. He has extensive experience in telecommunications and service delivery, having held various managerial roles at companies such as Unify, Atos, and AT&T.
Work at RingCentral
Randy Pelky has been employed at RingCentral as a Customer Success Manager since 2022. In this role, he focuses on ensuring customer satisfaction and optimizing the use of RingCentral's communication solutions. His experience in customer success positions him to effectively address client needs and enhance their overall experience with the company's products and services.
Previous Employment History
Randy Pelky has a diverse work history in the telecommunications and technology sectors. He worked at Daou Systems, Inc. as a Telecommunications Manager for 11 months in 1999. He held multiple positions at Unify, including Service Delivery Manager for Avaya, Inc. from 2012 to 2013, Director of Managed Services from 2006 to 2012, and Program Manager from 2013 to 2016. Additionally, he served as a Service Delivery Director at Atos from 2016 to 2022 and briefly as a Client Director in 2016. His career also includes a role as a Network Sales Executive at AT&T from 1998 to 1999 and as a Telecommunications Manager at CareTech from 1999 to 2006.
Education and Expertise
Randy Pelky completed his secondary education at Holt High School. His professional expertise encompasses customer success management, service delivery, and telecommunications management. Over the years, he has developed skills in client relations and project management, contributing to his effectiveness in various leadership roles within the telecommunications industry.
Career Timeline
Randy Pelky's career spans several key roles in the telecommunications field. He began as a Network Sales Executive at AT&T in 1998, followed by positions at Daou Systems, Inc. and CareTech. He joined Unify in 2006, where he held multiple roles until 2016. After a tenure at Atos, he transitioned to RingCentral in 2022. His career reflects a strong focus on customer success and service delivery across various organizations.