Renante Datuin
About Renante Datuin
Renante Datuin is a Contact Center Engineer at Ringcentral in Belmont, California, with over a decade of experience in technical support and engineering roles across various companies and locations.
Work at RingCentral
Renante Datuin has been employed as a Contact Center Engineer at RingCentral since 2018. He is based in Belmont, California, where he has contributed to the company's operations for six years. His role involves managing and supporting contact center technologies, ensuring efficient communication solutions for clients.
Previous Employment Experience
Before joining RingCentral, Datuin held various positions in the tech support and engineering sectors. He worked at Teleperformance as a Bigpond Technical Support Representative from 2010 to 2015 in Paris, France. He also served as a VoIP Engineer at Css Corp for nine months in Milpitas, California, from 2017 to 2018. His experience includes a role as an AT&T U-verse Technician at Convergys in Cincinnati, Ohio, for nine months in 2015, and as a Process Engineer at Test Solution Services, Inc. in the Philippines from 2015 to 2017.
Educational Background
Datuin studied Computer Engineering at Ama University, where he completed his Bachelor of Science degree from 2013 to 2015. Prior to that, he attended De La Salle University - Dasmariñas, earning a Bachelor of Science degree in Communications Engineering, Electronics from 2002 to 2007. His educational background provides a strong foundation for his technical roles in the industry.
Technical Support Roles
Throughout his career, Datuin has gained extensive experience in technical support roles. He worked as an Apple Advisor for iOS Devices at IBM for seven months in 2010 in New York. Additionally, he served as a Hewlett Packard Technician Support Representative at Teletech from 2007 to 2009 in Englewood, Colorado. These positions have equipped him with valuable skills in customer service and technical troubleshooting.