Richard Dizon
About Richard Dizon
Richard Dizon is a Workforce Management Supervisor at Ringcentral, where he has worked since 2016. He previously held various roles at Telus International and served as a Senior Workforce Management Analyst at Ringcentral from 2013 to 2016.
Work at RingCentral
Richard Dizon has been employed at RingCentral since 2016, currently holding the position of Workforce Management Supervisor. In this role, he oversees workforce management strategies and ensures optimal resource allocation. Prior to this, he served as a Senior Workforce Management Analyst - Resource Planning from 2013 to 2016. His tenure at RingCentral has been marked by a focus on improving operational efficiency and enhancing workforce planning processes.
Experience at Telus International
Before joining RingCentral, Richard Dizon worked at Telus International for several years in various roles. He began as a Customer Interaction Associate in 2007, then progressed to Resolution Specialist for a brief period in 2008. Following this, he served as a Program Coordinator for one year and later as a Capacity Planning Analyst from 2009 to 2013. His diverse experience at Telus International contributed to his expertise in workforce management and resource planning.
Background
Richard Dizon's career in workforce management began in Vancouver, British Columbia, Canada, where he worked at Telus International. His initial roles involved customer interaction and resolution, which provided a foundation for his later positions in capacity planning and program coordination. In 2013, he transitioned to RingCentral, where he has continued to develop his skills in workforce management.
Professional Development
Throughout his career, Richard Dizon has focused on developing skills in workforce management and resource planning. His progression from entry-level positions to supervisory roles demonstrates his commitment to professional growth. His experience in both Telus International and RingCentral highlights his ability to adapt and thrive in dynamic work environments.