Richard Wray
About Richard Wray
Richard Wray serves as the Manager of Client Partners EMEA at RingCentral, where he has worked since 2021. With extensive experience in VoIP and technical support roles, he has developed a strong skill set in network access and infrastructure.
Work at RingCentral
Richard Wray has been serving as the Manager, Client Partners EMEA at RingCentral since 2021. In this role, he is responsible for managing client partnerships across the Europe, Middle East, and Africa regions. Prior to this position, he held the role of Senior Client Partner at RingCentral from 2017 to 2021. His experience at RingCentral spans multiple years and roles, contributing to his deep understanding of the company's operations and client needs.
Previous Experience in the VoIP Industry
Richard Wray has extensive experience in the VoIP industry, having worked in various technical support roles. He was a Technical Support Specialist at Skype from 2010 to 2012 and later served as Technical Support at RingCentral from 2015 to 2017. His background also includes a position as a Systems Engineer at Acme Packet from 2009 to 2010. This diverse experience has equipped him with strong VoIP troubleshooting skills.
Education and Expertise
Richard Wray studied at Easthampstead Park, where he achieved a Professional qualification. His educational background, combined with his extensive work experience, has contributed to his expertise in network access and infrastructure. He has developed a broad range of skills applicable in datacentre, remote, and office environments.
International Experience and Team Training
Richard Wray has gained international experience by training teams and executing customer installations globally. This exposure has enhanced his ability to work effectively in diverse environments and has contributed to his strong focus on building relationships with customers and colleagues.
Professional Attributes
Richard Wray is recognized for his positive attitude, which fosters confidence among colleagues and clients. He emphasizes the importance of strong working relationships within a business, believing that these connections are essential for growth and success.