Ron Slater
About Ron Slater
Ron Slater serves as the Senior Manager of Technical Services at RingCentral, where he has worked since 2013. He has extensive experience in technical and customer support roles, having held positions at various companies including Aspect Software, LiveOps, InnoPath Software, and ShoreTel.
Current Role at RingCentral
Ron Slater serves as the Senior Manager of Technical Services at RingCentral. He has held this position since 2013, contributing over 11 years of experience in managing technical services within the organization. His role involves overseeing technical support operations, ensuring customer satisfaction, and enhancing service delivery in Belmont, California.
Previous Experience at Aspect Software
Ron Slater worked at Aspect Software from 1989 to 1998, where he was involved in Product Introduction. His tenure lasted for nine years, during which he gained significant experience in product management and customer engagement strategies.
Experience at LiveOps
At LiveOps, Ron Slater held the position of Senior Customer Support from 2010 to 2011. He later returned to LiveOps, Inc. as Senior Manager of Customer Support from 2012 to 2013. His combined experience at LiveOps spanned two years, focusing on enhancing customer support operations.
Role at InnoPath Software
Ron Slater served as the Director of Server Operations at InnoPath Software from 2007 to 2010. His three-year tenure involved managing server operations and ensuring the reliability and performance of technical services.
Position at ShoreTel
From 1998 to 2007, Ron Slater worked at ShoreTel as Senior Manager of Technical Services. During his nine years there, he was responsible for leading technical service teams and improving service delivery processes.